Product Manager

PRODUCT MANAGER

The Product Manager's role is to envision and bring to life new product initiatives for our business. In this role, you will work to understand customer and market needs, and convert those needs into products and services to be offered by the company. You'll own the product life cycle, working closely with customers, the sales organization and the development team to ensure that the defined solutions, pricing strategy and positioning meet customer needs, and support the company's objectives for innovation and sustainable, profitable growth.

Responsibilities

  • Develop a point of view on product direction, supported by market data and personal experience by researching and staying abreast of new and innovative online solutions and capabilities; key competitor actions; industry trends and emerging customer and market needs
  • Define and drive projects from concept through execution; regularly communicate with all levels of the organization from executive steering committee, to engineering and other key business stakeholders
  • Identify, define, size, assess value and create the business case for new product opportunities 
  • Define and communicate the product vision and road map to continually improve the user experience based on ongoing customer research, feedback, and performance to project teams and key stakeholders
  • Understand the customer needs, usage, and demographics for our various platforms; provide direction and oversight to teams of project managers, business analysts, designers, information architects and technical staff in implementing best in class solutions to enhance the user experience
  • Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements
  • Lead the planning product release plans and set expectation for delivery of new functionalities
  • Prioritize product backlog, stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy
  • Provide backlog management, iteration planning, and elaboration of the user stories

Qualifications

 

  • 5 plus years of successful technology product management experience ideally in an e-commerce solutions business
  • A degree in Business Administration or a related field
  • Knowledge of the ecommerce space, including industry trends and technologies
  • Excellent organizational, leadership, decision making and communications skills
  • Exceptional problem-solving skills, ability to quickly learn new concepts and methodologies as needed
  • Demonstrated experience or knowledge of Agile product development methodologies - Scrum, Kanban, Lean, SAFe
  • High technical aptitude; demonstrated ability to conceptualize and evaluate new technical ideas and concepts
  • Proven track record of championing and driving high quality user experience and visual design with designers, Information Architects and technical staff; able to clearly articulate business priorities and manage through conflict
  • Strong analytical and critical thinking skills; ability to navigate through ambiguity and break down complex problems into simplified and manageable parts
  • Quick, energetic and customer-centric; able to prioritize and focus while effectively managing multiple and shifting priorities in a fast-paced environment
  • Able to work both independently and collaboratively in cross- functional teams and across all levels to drive results
  • Valid passport: Travel to Canada may be required on quarterly basis