Senior QA Analyst - Vancouver, BC

PNI Digital Media is a leading tech industry e-commerce solutions provider, and we’re proud to be one of BC’s Top Employers.  We’re looking for a Senior QA Analyst to work in our Vancouver, BC office.

Ready for a move to the next level?  As a Senior Software QA Analyst at PNI, you will motivate your team mates, lead by example, share your passion for quality, and test the stuffing out of our websites.  By holding yourself to a higher standard you will mentor and elevate the testers around you.  Your experience as a software testing professional will allow you to evaluate not only the software but the testing process as well so that you can help us make continuous improvements to our products, people and processes.  Key responsibilities include:

  • Developing test plans and strategies based the quality assurance strategy

  • Leading the team during releases to ensure a fast, efficient, low-impact release process.

  • Developing and maintaining required documentation.

  • Mentoring the team on testing and quality practices.

  • Providing technical advice, assessments and estimates to PM.

  • Developing a strong working knowledge of products, services, and industry trends to select appropriate technologies to meet PNI and Client requirements.

  • Working with the BA to translate business requirements into testing requirements.

  • Identifying recurring quality issues and developing and driving initiatives to address them.

  • Acting as the QA Manager’s eyes and ears to communicate bi-directionally the needs of PNI for Quality.

You’ll bring:

  • University degree, technical diploma, ISTQB certification or relevant experience.

  • Minimum of 5 years software testing experience.

  • Experience in testing Internet-based applications. Familiar with .NET based websites.

  • Experience in collecting and analyzing software quality metrics.

  • Able to oversee the test process from planning through implementation, leveraging and leading team members where necessary.

  • Able to take problems found during QA process, analyze to determine target party for issue resolution, and then facilitate investigation and solution with development and PM teams.

  • Complete knowledge of testing methods.

  • Excellent English communication skills, verbal and written.

  • Excellent reasoning, analysis and problem-solving skills and the ability to document ideas clearly and concisely.

  • Understanding of Web Services an asset.

  • MS SQL Server knowledge and testing experience an asset.

  • Coding experience an asset, preferably C#, JavaScript or Jmeter.

What's it like to work at PNI Digital Media?

At PNI, we never settle for status quo.  We never forget that our customers are our business.  We’re efficient but diligent.  We value teamwork.  And above all, we know how to have fun.  We love dogs, video games, karaoke, popcorn and foosball.  We celebrate our successes, and we hold charity and fitness events throughout the year.  In addition to a fitness subsidy, mat leave top-ups and a dog-friendly workplace, we offer our staff free fitness and yoga classes each week.  Come and find out why we’re a consistently award-winning employer.  Some of our recent accolades:

  • Canada Top 100 Employers

  • BC's Top Employers

  • SME Canada Top Small & Medium Employers

  • BC's Top Technology Companies

  • Profit 500 Company

PNI builds on-demand personalized print solutions, transaction processing, and order routing services for the world's largest retailers.  We connect consumer-ordered digital content, whether from online, in-store kiosks, desktop software, or mobile phones, with retailers that have on-demand manufacturing capabilities, to produce personalized products.