Infrastructure jobs

Senior Infrastructure Engineer - Vancouver, BC

PNI Digital Media is a leading tech industry e-commerce solutions provider, and we're proud to be one of Canada's Top 100 Employers. We're looking for a Senior Infrastructure Engineer to work in our Vancouver, BC office. 

The Senior Infrastructure Engineer is a key member of the IT team, and is responsible for maintaining our on-premise and Azure public cloud platform. The platform includes the infrastructure and software required to support our customer-facing and backend applications. 

Responsibilities

Responsible for production infrastructure including:

  • Monitoring health of infrastructure and support software.

  • Responding to and remediating health alerts, including on-rotation, after-hours support.

  • Troubleshooting and resolving infrastructure issues.

  • Performing security and feature updates on infrastructure and support software.

  • Helping to procure and provisioning appropriate infrastructure to support new, upgraded, and to scale in-house applications.

  • Creating and using PowerShell scripts to maintain on-premise and public cloud infrastructure.

  • Creating and updating PowerShell CI/CD automation workflows to maintain infrastructure.

  • Working with the Infrastructure Manager and other team members to incubate ideas that will result in iterative improvements to the infrastructure platform.

  • Mentoring other team members to help improve their technical skills.

Previous Experience (Must Have)

  • Supported enterprise-class networking, public cloud, and storage (in NAS, object storage, and SAN topologies.)

  • Supported enterprise-class cloud and/or on-premises Windows Server and Linux system running at-scale web applications, including deployment and management of those systems.

Qualifications:

  • 5 or more years of experience working in a service provider, software company, or datacentre environment as an Infrastructure Engineer.

  • Canadian English Language Benchmark (CLB) Level 9 or higher (https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/pub/language-benchmarks.pdf)

  • Strong interpersonal skills for effective interaction with employees, clients and third parties

  • Demonstrated ability to develop and be mentored

  • Strong organizational and time management skills

  • Superior analytical and problem-solving skills

  • Ability to create and interpret technical documents and reports

  • Ability to work with limited oversight

What's It Like to Work at PNI?

At PNI, we never settle for status quo. We're efficient but diligent. We never forget that our customers are our business. We value teamwork. And above all, we know how to have fun. We love dogs, video games, karaoke, popcorn and foosball. We celebrate our successes, and we hold charity and fitness events throughout the year. In addition to a fitness subsidy, mat leave top-ups, and a dog-friendly workplace, we offer our staff free fitness and yoga classes each week. Come and find out why we're a consistently award-winning employer. Some of our recent accolades:

  • Canada Top 100 Employers

  • BC's Top Employers

  • SME Canada Top Small & Medium Employers

  • BC's Top Technology Companies

  • Profit 500 Company

PNI Digital Media offers on-demand, personalized print products, transaction processing, and order routing services to the world's largest retailers. We connect consumer-ordered digital content, whether from online, in-store kiosks, desktop software, or mobile phones, with retailers that have on-demand manufacturing capabilities to produce personalized products.  

Infrastructure Engineer - Vancouver, BC

PNI Digital Media is a leading tech industry e-commerce solutions provider, and we're proud to be one of Canada's Top 100 Employers. We're looking for an Infrastructure Engineer to work in our Vancouver, BC office. 

In this role, you’ll be a key member of the IT team, responsible for maintaining our on-premise and Azure public cloud platform. The platform includes the infrastructure and software required to support our customer-facing and backend applications. 

Responsibilities

Responsible for production network infrastructure including:

  • Monitor health of infrastructure and support software

  • Respond to and remediate health alerts, including on-rotation, after-hours support

  • Troubleshoot and resolve infrastructure issues

  • Perform security and feature updates on infrastructure and support software

  • Provision appropriate infrastructure to support new, upgraded, and to scale in-house applications.

  • Use PowerShell and PowerShell scripts to maintain on-premise and public cloud infrastructure

  • Perform updates to PowerShell scripts used to maintain infrastructure

  • Work at the direction of senior-level infrastructure engineers

Qualifications & Experience

  • 3+ years of experience working in a service provider or datacentre environment as an Infrastructure Engineer in which you:

    • Supported enterprise-class networking, public cloud, and storage (in NAS, object storage, and SAN topologies)

    • Supported enterprise-class cloud and/or on-premises Windows Server and Linux system running at-scale web applications, including deployment and management of those systems

  • Excellent written and verbal communication skills in English with strong interpersonal skills for effective interaction with employees, clients and third parties

  • Ability to create and interpret technical documents and reports

  • Strong organizational and time management skills

  • Superior analytical and problem-solving skills

  • Demonstrated ability to develop and be mentored

What's It Like to Work at PNI?

At PNI, we never settle for status quo. We're efficient but diligent. We never forget that our customers are our business. We value teamwork. And above all, we know how to have fun. We love dogs, video games, karaoke, popcorn and foosball. We celebrate our successes, and we hold charity and fitness events throughout the year. In addition to a fitness subsidy, mat leave top-ups, and a dog-friendly workplace, we offer our staff free fitness and yoga classes each week. Come and find out why we're a consistently award-winning employer. Some of our recent accolades:

  • Canada Top 100 Employers

  • BC's Top Employers

  • SME Canada Top Small & Medium Employers

  • BC's Top Technology Companies

  • Profit 500 Company

PNI Digital Media offers on-demand, personalized print products, transaction processing, and order routing services to the world's largest retailers. We connect consumer-ordered digital content, whether from online, in-store kiosks, desktop software, or mobile phones, with retailers that have on-demand manufacturing capabilities to produce personalized products.