Product Designer jobs

Senior Product Designer - Vancouver, BC

PNI Digital Media is a leading tech industry e-commerce solutions provider, and we're proud to be one of Canada's Top 100 Employers. We're looking for a Senior Product Designer to work in our Vancouver, BC office. 

We’re looking for someone who can be a core contributor in creating innovative costumer-facing applications that solve complex business challenges for our partners. The ideal candidate is self-motivated, has extensive experience leading UX and UI design decisions for multiple projects, is a detail-oriented problem solver, has a passion for user-centered design, and has a clear understanding of business goals.

The role requires a strong balance of visual design work alongside critical thinking skills. We are looking for someone who can clearly frame a problem, collaborate to establish goals for success, develop UX and UI strategy, and iterate on solutions for multiple projects. This person will carry out research and use data to inform and support their design decisions. The Senior Product Designer will collaborate and build strong relationships with members of the product, marketing, development, support, analytics and QA teams to ensure they take all areas of expertise into consideration.

This is still a hands-on position, you’ll be taking ownership of simultaneous multiple projects and leading 1 or 2 designers in the team.

What You’ll Do:

  • Advocate for, and execute, user-centered design

  • Collaborate with the Product Design Lead and Product Managers to plan the design process during a product’s lifecycle

  • Offer insights that help define the long-term vision, the MVP, and the project’s scope

  • Communicate and collaborate closely with product managers (both in house and remote) and development teams on how to best intersect business and user goals

  • Plan and conduct qualitative research and quantitative analysis to inform design decisions

  • Create rapid iterations that present many solutions to a design problem and show different approaches

  • Establish a strong visual hierarchy, a cohesive layout, clear navigations and interactions with an emphasis on following Web Content Accessibility Guidelines

  • Lead the production user flows, wireframes, comps, prototypes, and other design artifacts throughout a product’s lifecycle

  • Build and reuse UI components from our existing library

  • Create and maintain UI pattern libraries and design systems

  • Deliver pixel-perfect design, whether it is conceptual design, high-fidelity mockups or presentations

  • Play an integral role in large projects, taking them on independently with the ability to prioritize and assign tasks as needed

  • Divide tasks into action items with time estimates

  • Define and articulate design decisions and processes openly and clearly, regardless of the audience

  • Lead design thinking activities and design reviews

  • Review the work produced by fellow designers

  • Assist the Product Design Lead in planning activities and design sprints for the team

  • Focus on continuous education and skills development

Required Knowledge & Skills:

  • Diploma/Degree in Interaction Design or Digital Arts

  • 4+ years’ demonstrated experience in leading UX and UI design in web and multimedia software applications

  • Portfolio and/or experience designing and shipping mobile and web products

  • Excellent written and verbal communication skills, especially for microcopy

  • Experience with the e-commerce UX design patterns

  • Ability to apply user-centric design principles and design thinking methodologies during a product’s lifecycle

  • Previous experience using Agile in a design team- Familiar with SAFe framework is a bonus

  • Extensive experience designing products that comply with Web Content Accessibility Guidelines

  • Expertise in Information Architecture and Content Strategy

  • Proven experience in planning and conducting user research

  • Proven use of analytics and data that informed design decisions

  • Advanced knowledge with Adobe Creative Suite, Sketch

  • Expertise with prototyping tools, i.e. InVision, Axure

  • Knowledge of HTML/HTML5, CSS/CSS3, JQuery

  • Must be able to work as a team or independently

  • Ability to stay on top of current trends — or ideally, be in front of them

  • Exceptional communication and presentation skills in English

  • Able to maintain strong rapport with teammates and stakeholders from multiple business groups both in house and remote

  • Extensive experience leading and mentoring other designers

  • Ability to manage time effectively and efficiently

 About PNI’s Creative Team:

We're a diverse group of who believe that creating and ordering personalized products online should be easy and fun. We combine our knowledge and expertise to make this a reality and are hoping you can join our amazing family. We make it possible for our users to craft perfect personal mementos or create an identity for a business, by making seamless and enjoyable experiences.

 What’s it like to work with us?

  • You’ll be part of a creative team with people from different corners of the world

  • We are a laid-back group who will support you and provide lots of learning opportunities

  • Accessibility is at the forefront of our work - with over 52 million users, inclusion is a top priority

  • We enjoy working in our awesome office to spend time collaborating, but we have a flexible work from home perk to boost our productivity

  • Weekly ‘crushing it awards’ and monthly Birthday cakes just for the creative crew!

  • ‘Inspirational Friday’ sessions where all the Product Designers get our creative juices flowing and share cool fun things

  • We also love dogs and have a dog friendly office!

What's It Like to Work at PNI?

At PNI, we never settle for status quo. We're efficient but diligent. We never forget that our customers are our business. We value teamwork. And above all, we know how to have fun. We love dogs, video games, karaoke, popcorn and foosball. We celebrate our successes, and we hold charity and fitness events throughout the year. In addition to a fitness subsidy, mat leave top-ups, and a dog-friendly workplace, we offer our staff free fitness and yoga classes each week. Come and find out why we're a consistently award-winning employer. Some of our recent accolades:

  • Canada Top 100 Employers

  • BC's Top Employers

  • SME Canada Top Small & Medium Employers

  • BC's Top Technology Companies

  • Profit 500 Company

PNI Digital Media offers on-demand, personalized print products, transaction processing, and order routing services to the world's largest retailers. We connect consumer-ordered digital content, whether from online, in-store kiosks, desktop software, or mobile phones, with retailers that have on-demand manufacturing capabilities to produce personalized products.