Welcome Back!

Hello All,

Firstly, let me say a big THANK YOU and WELCOME BACK.

Thank you for hanging in there during these extraordinarily challenging times.  

And welcome back – we’re very glad to have you back in the rotation.

 Despite lots of public conjecture otherwise, COVID hasn’t changed our industry. It’s simply exposed and accelerated trends that were already taking place.

I can say the same about PNI.  For us, COVID didn’t change us. 

 It did further highlight our need to optimize what we’ve already implemented.   Through optimization, we were able to enable as many transactions as possible while also helping customers find the products they most needed.

And it showed us, again, that innovation is critical to our future success.  Our launch of Hercules carried us through the COVID period. 

Lastly, COVID didn’t change our culture.  But it did highlight how important engagement is – at every level.  

And as such, we’re committed to these goals of optimization, innovation and engagement as we go forward together.

We’re so glad to have you back. 

- Simon Cairns